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IBM Case Manager V5.0 Sample Questions:

1. What is the recommended way to add a new Work Detail page?

A) Create the new page in Case Manager client and then associate it in Case Builder
B) Add the page in Case Client and customize with new functionality
C) Create the new page in Case Manager client by duplicating a page and then associate it in Case Builder
D) Add the page in Case Builder by duplicating another page

2. IBM Case Manager 5.0 is supported on the following directory servers? (Choose two)

A) SUN Java Directory Server
B) MS Active Directory Server
C) Novell eDirectory
D) Oracle Directory Server
E) IBM Tivoli Directory Server

3. In Case Builder, how do you allow a case worker to be able to create a new task to handle an unexpected situation in the Case Client?

A) You do not need to do anything specifically because IBM Case Manager handles ad-hoc Case Tasks as part of the base product.
B) You need to create a required task in the Case Builder and define its precondition to specify it is to be ad-hoc.
C) You need to create an optional task in Case Builder and a new corresponding page to be used for steps in an ad-hoc task process.
D) You need to create an optional task in Case Builder and define how the Task will start.

4. Which statement is correct when describing the relationship between steps and roles vs. steps and workgroups?

A) Steps in a role lane must be performed by every user assigned to the role before step completion
B) If more than one user is assigned to a workgroup only one user needs to complete the step
C) Any member of a role can perform the work at any task step assigned to the role
D) The users or groups in the workgroup are defined at design time in the IBM Case Builder

5. Which of the following is NOT a description of IBM Case Manager Builder?

A) Allows business analysts to build case management solutions
B) Allows business analysts to design and deploy case management solutions
C) Allows business analysts to transfer a solution from the development domain to a second development or production domain
D) It is based on Dojo technology

Solutions: