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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?

A) /var/log/cms_nstall.log
B) /tmp/install.log
C) /var/adm/messages
D) /cms/install/logdir/adminlog
E) /cms/install/canfig.sog

2. CMS Supervisor user forgot their password.
What must he do to reset a password in CMS?

A) Log in as root and execute the password command for that user.
B) Log in as a CMS administrative user and execute the paaswd command for that user.
C) Perform a manual login from CMS Supervisor and execute the passwd command for that user.
D) Write permission to the System Setup feature and write permission to UNIX.

3. Which two statements about CMS and CM connectivity are true? (Choose two)

A) The switch and CMS can he connected through a network.
B) The switch can have a direct-connect to the CMS
C) If the switch uses a CLAN card, the switch must be direct-connected to the CMS
D) If the switch uses a processor Ethernet instead of a CLAN card, it must use a direct connect to the CMS through a network.

4. Which two Advocate features address the condition called the Supervisor Shuffle? (Choose two)

A) Vector queuing priority
B) Predicted Wait Time
C) Reserve Agent
D) Service Objective

5. Far data to be available universally, the "measured Field in CM must be administered to which setting?

A) Measured: both
B) Measured: survivable
C) Measured: external
D) Measured: internal

Solutions: