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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Universal Containers is using Communications Cloud Order Management and just onboarded their enterprise sellers and regional champions from various regions. After adding these sellers, the volume of orders has gone up considerably and orchestration is failing because the number of Apex jobs queued is exceeding the maximum allowed.
What should a Consultant suggest to mitigate the orchestration errors?

A) Raise a support case to increase the limit of Apex jobs.
B) Enable Platform Events processing for orchestration.
C) Create an Apex class that splits the orders into multiple orders and submit them asynchronously.
D) Optimize the number of orchestration auto tasks and use manual tasks.

2. A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?

A) Configure Advanced Rules to validate the quote configuration.
B) Implement the Guided Sales using OmniScripts.
C) Configure steps in the Order Fulfillment process to guide the product configuration.
D) Create an order validation task in the Order Fulfillment process.

3. A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

A) Create a picklist field called location' to document the Frozen Food Aisle.
B) Nothing as Product2 captures that the product is frozen.
C) Create an In-Store Location called Frozen Food Aisle'.
D) Create a record type called 'Frozen Food Aisle on the task.
E) Create a record type called 'Frozen Food Aisle' on the retail store.

4. How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

A) The photo is sent directly to the manager's email
B) The photo is linked to the asset check task
C) The photo is linked to the visit record
D) The photos Inked to the asset record

5. Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?

A) Inventory Check
B) Promotion Details
C) Promotion List
D) In Store Products
E) Cart Review

Solutions: