SAP C_TCRM20_60 dumps - in .pdf

C_TCRM20_60 pdf
  • Exam Code: C_TCRM20_60
  • Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0)
  • Updated: Jul 31, 2026
  • Q & A: 100 Questions and Answers
  • PDF Price: $888.00
  • Free Demo

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  • Exam Code: C_TCRM20_60
  • Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0)
  • Updated: Jul 31, 2026
  • Q & A: 100 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $1776.00  $908.00

SAP C_TCRM20_60 dumps - Testing Engine

C_TCRM20_60 Testing Engine
  • Exam Code: C_TCRM20_60
  • Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 2007 (CRM 6.0)
  • Updated: Jul 31, 2026
  • Q & A: 100 Questions and Answers
  • Software Price: $888.00
  • Testing Engine

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SAP C_TCRM20_60 Exam Syllabus Topics:

SectionObjectives
Topic 1: Service Management- Customer service processes
  • 1. Service order handling
    • 2. Service requests and incidents
      Topic 2: Interaction Center- Call center processes
      • 1. Customer interaction handling
        • 2. Agent desktop usage
          Topic 3: Master Data Management- Business partners
          • 1. Customer and contact data structure
            • 2. Account and partner relationships
              Topic 4: Sales Functionality- Sales processes
              • 1. Lead management
                • 2. Quotation and order processing
                  • 3. Opportunity management
                    Topic 5: Marketing- Campaign management
                    • 1. Segmentation and target groups
                      • 2. Campaign execution basics
                        Topic 6: SAP CRM Overview- CRM architecture and components
                        • 1. SAP CRM system landscape
                          • 2. Integration with SAP ERP

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