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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

Question 1

Which HP PPS Services value propositions allow customers to concentrate on business activities rather
than IT issues? (Select three.)

A. Cost savings
B. Simplification
C. Security
D. Protection
E. Trusted vendor

Question 2

Which mobile app can be downloaded to search for the three best HP Care Pack Services for a specific
product?

A. HP Care Pack Central
B. HP Attach Widget
C. MySalesGuide
D. HP Cirrus

Question 3

Which HP program utilizes an external agency that contacts, on behalf of partners, a list of customers with
expiring HP Care Pack Services in order to encourage the customers to renew their engagement?

A. Services360 Pro
B. HP Contractual Services
C. HP Channel Services Network
D. Aftermarket Channel Facilitation Program

Question 4

For a customer that has HP Care Pack coverage, when is the service start date of HP Post Warranty Care
Pack Services?

A. One day after expiration of the HP Care Pack Service
B. The HP Care Pack Services registration date
C. The date of the hardware purchase
D. One day after the HP base warranty expires

Question 5

When is the best time to offer HP Contractual Services?

A. Anytime during the hardware lifecycle
B. Upon renewal of the existing services agreement
C. 10 days after the expiration of the HP base warranty
D. At the time of the new hardware purchase

Solutions: