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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

Your client asks you to provide guidance on best practices when rolling out apps on Enterprise Grid.
Which two best practices would you recommend to complete before launch?

A. Perform a one-time audit of existing apps and processes.
B. Install and pre-approve a list of apps.
C. Establish an app approval process.
D. Enable employees on how to use and request apps.
E. Track usage of apps and document the business owner for each app.

Question 2

You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A. Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
B. Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
C. Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
D. Speak to the client's technical architect and encourage them to turn on app approval across the organization.

Question 3

You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?

A. Workspace recommendations with channels and key benefits
B. Model name, key benefits and considerations
C. Model name, workspace recommendations and key considerations
D. Workspace recommendations with access level, key benefits and key considerations

Question 4

What is the primary benefit of establishing a standard channel naming convention?

A. Prevent unnecessary channel creation.
B. Enhance the organization's culture and brand.
C. Allow organization and clarity for users.
D. Allow users to quickly see other members in that channel.

Question 5

What can you do to prevent the creation of duplicate users as a result of a grid migration?

A. Ensure users' emails in Slack match SSO.
B. Make sure all guests are promoted to full members.
C. Require users to login with their existing email and password.
D. Ask users to update their usernames to a standard nomenclature.

Solutions: