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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

Question 1

An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?

A. OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
B. Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.
C. OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.
D. The Energy and Utilities Cloud data model is required for OmniStudio.

Question 2

An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

A. Extend the entries of record types on inventory item object.
B. Extend the value list on the service type picklist for service points
C. Extend the entries of record types on account object.
D. Extend the value list on the status picklist for cases
E. Extend the value list on the product family picklist for product object.

Question 3

Which three features are included in the Energy and Utilities Cloud Console?

A. Configuration options with significant coding
B. Rate Comparison
C. Multiple tabs, such as Overview.Biling. and Usage
D. Customer Story
E. Customer 360 view

Question 4

A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers

A. Big Objects Manager
B. Velocity Build Tool
C. IDX Workbench
D. Velocity Installation Assistant

Question 5

The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A. The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
B. An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
C. An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
D. An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

Solutions: