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Salesforce BA-201 dumps - in .pdf
- Exam Code: BA-201
- Exam Name: Salesforce Certified Business Analyst
- Updated: Oct 04, 2026
- Q & A: 315 Questions and Answers
- PDF Price: $59.99
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- Exam Code: BA-201
- Exam Name: Salesforce Certified Business Analyst
- Updated: Oct 04, 2026
- Q & A: 315 Questions and Answers
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Salesforce BA-201 dumps - Testing Engine
- Exam Code: BA-201
- Exam Name: Salesforce Certified Business Analyst
- Updated: Oct 04, 2026
- Q & A: 315 Questions and Answers
- Software Price: $59.99
- Testing Engine
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Salesforce BA-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Stakeholder Engagement | 20% | - Communication and collaboration strategies - Stakeholder identification and analysis |
| Requirements Development and Management | 25% | - Requirements documentation and validation - Requirements elicitation techniques |
| Business Analysis Fundamentals | 20% | - Business process analysis and improvement - Role of a Business Analyst in Salesforce ecosystem |
| Data and Process Understanding in Salesforce | 20% | - Data modeling concepts in Salesforce - Process mapping and optimization |
| User Stories and Agile Practices | 15% | - Agile/Scrum collaboration with development teams - Writing effective user stories and acceptance criteria |
Salesforce Certified Business Analyst Sample Questions:
Question #1
The business analyst (BA) is preparing for the initial requirements gathering workshops with Cloud Kicks on a new Sales Cloud project. The BA has identified the stakeholders, reviewed the project scope, and scheduled each workshop.
Which key steps should the BA take next?
- A. Document the current state, offer a survey to stakeholder, and propose the future state.
- B. Identify persona, document the current state, and purpose the future state.
- C. Document the current state, email it to attendees with an agenda, and propose the future state.
Correct Answer: A 🗳️
Question #2
The business analyst (BA) on the Salesforce development team at Northern Trail Outfitters is leading a requirements elicitation workshop about the process for onboarding new wholesale partners. While whiteboarding the process, one stakeholder continuously interrupts and points out inefficiencies with invoicing and delivery processes.
What should the BA do to prevent the session from being derailed?
- A. Add the stakeholder's concerns to a "parking lot" for further discussion.
- B. Shift the conversation from onboarding to the stakeholder's concerns.
- C. Ask the stakeholder to focus on the onboarding process.
Correct Answer: A 🗳️
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Question #3
Management at Cloud Kicks has asked a business analyst (BA) to gain alignment from a group of people to determine what is in scope and out of scope on a Salesforce project.
Which group should the BA include early in the scoping process?
- A. Stakeholders
- B. Scrum team
- C. Personas
Correct Answer: A 🗳️
Explanation: Only visible for ExamDumpsVCE members. You can sign-up / login (it's free).
Question #4
The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud site. Management wants to identify key external stakeholders to assist with determining project priorities.
Which external stakeholders should the business analyst recommend?
- A. Buyers and customers
- B. Third-party vendors
- C. Governing bodies
Correct Answer: A 🗳️
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Question #5
Northern Trail Outfitter is eliciting feedback from a small number of key stakeholders within the organization for improvements to the current opportunity pipeline process. One of the stakeholders has a tendency to dominate the conversation which takes the group off topic and interfaces with meeting the objective.
How should the business analyst collaborate with the key stakeholder's?
- A. Conduct a focus group to identify pain points.
- B. Conduct a group brainstorming session to generate ideas.
- C. Conduct individual interviews to gather input.
Correct Answer: C 🗳️
Explanation: Only visible for ExamDumpsVCE members. You can sign-up / login (it's free).
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